Most innovations in retail and logistics determined to increase the efficiency of participants at every stage of the supply chain. A central innovative trend is the exclusion of the human factor from the processes. For example, technologies of computer vision shortly would allow performing without merchandisers: robots will transfer through the retail space and scan availability and display of goods. These technologies along with machine learning and AI help to take dimensions and weight of cargo without human participation. With technological progress, we will see its increasing role in performance improvement and even exclusion of specialists.
Today it is not easy to find a company that has not automated internal processes, at least partly: forecasting, inventory control, warehousing activities, routing, control. There are a lot of IT-products for automation of these processes - Forecast, SCM, WMS, TMS, GPS monitoring. Automaton of internal processes occurs everywhere in one form or another.
Now accents go to automation of processes, that take place outside the company. Not only employees, but suppliers, partners, clients, and customers take part in these processes.
Logistics is a blood circulatory system of economy. The huge amount of performers maintain the logistic systems. Interactions between them still live in the mail, phone calls, Skype and even ICQ. So the priority goal of many companies is to transfer the cooperation of performers to single information space. This task is more complicated than an internal automaton because these processes often need description and re-engineering. The reason is simple: the inclusion of third-party employees in informational contour is a very delicate process.
Companies need not only high-technological software but expert consulting, education of employees and contractors, all-in support of the business transformation process by a provider of collaborative IT-platform. For example, we provide not only IT-system for logistics management. We intensively work with client's and contractors' team. Due to the creation of single transparent collaborative logistic system companies increase competitive performance, decrease logistics prime cost, choose best performers, put new contractors in a system, significantly simplify workflows and manage transport services online.
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